At SOmerforde, we encourage families to leave us a review of our home so we can take the feedback and learn from it. This year we have had some wonderful reviews and thought we should share our favourite which encapsulates everything Somerforde is about. You can find thei review on the carehome website by clicking here… As with all reviews, we share them with staff and it wonderful to get so much positive news from our residents families and shows we are doing the right thing here in Newton Abbot.
“We looked at many residential homes before deciding on Somerforde, as Mum had always said she did not want to end her days in a home, but now, I only wish we had made the decision sooner.
Care staff are friendly, patient and caring. I often arrive to visit Mum to find one of the team talking with her or looking at one of her photo books with her. Staff turnover appears to be low which, in my book, indicates that staff are well looked after, as well as the residents, and I am certain this is what helps make Somerforde somewhere quite special.
Staff are always happy to talk to family and act on any concerns. Family and friends are welcome at any time so you know that what you see is what is going on for Mum at all times, which is very reassuring.
Mum has now been living at Somerforde for six months and she is doing much more than she had been doing in her own home. Knowing that she is safe and very well looked after has improved Mum’s life and also that of her family. Thank you!”